Frequently Asked Questions
Everything you need to know about your &SONS experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are your products sustainably made?
At &SONS, we prioritize ethical manufacturing and durable materials designed to last a lifetime. We work closely with our suppliers to ensure fair labor practices and reduce environmental impact.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. We can usually accommodate changes within 60 minutes of purchase; please contact our support team via live chat for urgent requests.